Easy Exchange
Want a different size or colour? Exchange for free within 15 days — no hassle.
Cash on Delivery
Pay conveniently when your order arrives — simple, secure, and hassle-free.
Contact Us
If you have any issues with your order, please contact us.
How to Exchange
Check eligibility
Items must be unworn, unwashed, with original tags attached. Exchange must be requested within 15 days of your delivery date.
Contact us
Contact us at +961 81 437 366. Please include your order number and reason for exchange. We would be happy to help you.
Pack your items
Carefully repack the item in its original packaging where possible.
Schedule Pickup
Please schedule a free home collection. We'll notify you once we receive your parcel.
Exchange processed
Exchanges are dispatched within 2 business days.
Conditions & Exceptions
- Items must be unworn, unwashed, and in original condition with tags attached.
- Sale items are eligible for exchange only — no refunds on sale purchases.
- Personalised or gift-wrapped items cannot be returned unless faulty.
- Gift sets must be returned complete — partial returns are not accepted.
- Items showing signs of wear, washing, or damage cannot be accepted.